Girl Interrupted
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Are some of
your less-polite colleagues making discussions difficult with
their constant interruptions? Have you ever tried to offer your
opinion or idea only to have your words plowed over by a boisterous
associate who thinks the only voice worth listening to is his
own?
Dealing with
people who interrupt is a common obstacle in business meetings,
but it's one that can be easily overcome with a little planning
and confidence. Here are a few tips to help you get a word in
edgewise.
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Tell
It Like It Is
There's no need to get angry when someone butts in, but let the person
know that you won't be interrupted. Don't be afraid to cut back in.
You don't have to be rude about it but try saying something like, "Excuse
me Bob, but you didn't let me finish. I'd like to add that.…"
This way you'll get your point across and the person will have a chance
to realize he's cut you off.
Many people interrupt
without meaning to, so try not to take it personally. But if the problem
persists, let them know. Talking to someone about it in private is far
more professional than letting your frustrations build and risking a
scene during a meeting.
Establish
Rules
Have interruptions become an accepted part of your office culture? Chances
are that you aren't the only one who gets a little hot under the collar
when you can't get a word in edgewise. Why not talk it over with a manager
or even with a group of colleagues and try to work out a system for
taking turns speaking? You don't have to hold a conch, but allot a time
limit or give mini penalties for interruptions. Assigning a facilitator
to keep meetings on track can also be helpful. When people know they'll
have an opportunity to speak they're often less likely to interrupt.
Speak
Up
Don't be shy, even if your boss is staring down his nose at you over
a thick pair of glasses. Be confident in what you say, speak loudly
and clearly and look around the room instead of down at your sweaty
palms. There's no need to yell, but when you're firm and speak with
conviction, people will listen to what you're saying instead of cutting
you off at your first "um" or "ah."
If you find it difficult
to express your ideas in front of a group or even in a one-on-one setting,
try preparing yourself before the discussion. Jot down some ideas on
a notepad and think of issues you'd like to raise in the meeting. Having
something written in front of you can refresh your memory if you forget
what you want to say when you're nervous. If your ideas are well thought
out, you'll feel more confident speaking up. Preparation will also give
you a chance to think over arguments to back your ideas should you be
cut off or interrupted by coworkers.
Don't
Invite Interruptions
Remember that other people want to be heard just as much as you do,
so don't hog the floor. People will interrupt if they think you've gone
on long enough and made your point. And watch yourself to make sure
you aren't interrupting others.
